Payment Options

"Committed to providing safe and reliable service to our customers." 

Automatic Bank Draft:

Customers may arrange to have their bill payments electronically debited from their bank accounts on the next due date.  Any payment refused by the financial institution as non-payable will be assessed a returned check charge, unless the return was due to bank error.  An electronic bank draft payment form must be submitted along with a voided check or deposit slip with imprinted routing and bank account numbers  before an account can be added to bank draft status.

Credit Card/Online Payments:

We now offer customers the convenience of paying their utility bill online using a credit or debit card. Start managing and/or paying your bill online now.

Municipal Building:

For your convenience, we have a drive thru window for utility bill payment and a night depository for after hours payments.  Bills may be paid Monday through Friday, 8:00 am - 4:30 pm at the Municipal Building, 45 E Broad Street.  Payment may also be made by mailing to:

City Of Cookeville

Customer Service Department

PO Box 998

Cookeville, TN 38503

Payment by Debit Card:

Visa and MasterCard debit cards are accepted as valid forms of payment in person at the Municipal Building.

For additional billing information, you may contact a
Customer Service Representatives at 931-520-5214