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Emergency Shutoff

"Committed to providing safe and reliable service to our customers."

 

IF A STRONG OR PERSISTENT ODOR OF GAS IS PRESENT IN YOUR HOME OR BUSINESS, OR IF YOU HEAR A HISSING SOUND OF ESCAPING NATURAL GAS, FOLLOW THIS PROCEDURE:

• Get everyone out of the building immediately.

• Leave the door open.

• Use a neighbor's phone or cellular phone outside of the building to call our office.

• DO NOT operate any electrical switches, appliance controls, or pull any plugs from outlets.

• DO NOT use the telephone in the building.

• Close the cut-off near the gas meter and DO NOT turn it on again. (The Cookeville Gas Department representative will turn it on).

                

If possible, ventilate the building by opening doors and windows at top and bottom. Start where odor is strongest. DO NOT re-enter the building for this purpose.